Get started

Click on your device button to get started or watch the video’s below for Oculus & GearVR.

Optional Kiosk Mode

Click on your device button to download the optional Kiosk Mode zip
and find instructions here.This feature allows you to automatically
start Look&Play when powering on and stops the users from exiting the app.

1. Install Look&Play

2. Prepare & Pre-load content

1. Devices

Look&Play is compatible for the Oculus Go & Quest, Samsung Gear VR, PICO and Android devices.

For the Gear Samsung VR you need one of these Samsung smartphones:

  • Galaxy Note9, S9, S9+
  • Galaxy Note8, S8, S8+
  • Galaxy S7, S7 edge
  • Galaxy Note5
  • Galaxy S6, S6+, S6 edge
  • Galaxy A8, A8+, A8 Star

For Android devices a general rule of thumb is that your device needs to have a gyroscope and enough computing power to play a VR video.

2. Licenses & redeem code

In order to download the Look&Play app on your Oculus Go and Samsung Gear VR you need a redeem code. To use the Look&Play software you need a license code. You will receive these once you have purchased Look&PLay.

3. Installing the Look & Play app

Oculus GO & Quest

You need the redeem code to install the Look&Play app. To install the app on your Oculus Go or Oculus Quest follow these steps:

  1. Download the Oculus app on your smartphone. For the Oculus devices it does not matter which smartphone you use.
  2. Connect your smartphone with your Oculus Go.
  3. Go to the settings in the Oculus app and click on “Redeem code”.
  4. Fill in your redeem code and click on “send”.
  5. Put on your Oculus Go or Oculus Quest, go to “Library” and then “Not Installed”. You will see Look&Play here.
  6. Download Look&Play.
  7. Fill in your license code to start using Look&Play

Samsung Gear VR

If you use the Samsung Gear VR for the first time you first need to install the software. If it is not your first time using the Samsung Gear VR, skip to step 5.

  1. Connect your smartphone to the Samsung Gear VR using the USB connector.
  2. You will hear a voice prompt to disconnect the smartphone from the Samsung Gear VR to proceed the installation of the Samsung Gear VR software.
  3. Proceed the installation of the Samsung Gear VR software.
  4. The Oculus Gear VR app will be loaded on your smartphone.
  5. Go to the settings in the Oculus Gear VR app and click on “Redeem code”.
  6. Fill in your redeem code and click on “send”.
  7. In the ”Library” of your Oculus Gear VR  app go to “Uninstalled”. You will see Look&Play here.
  8. Download Look&Play.
  9. Fill in your license code to start using Look&Play.

Android Device

To install the Look&Play app on other Android devices follow these steps:

  1. Open the Google Play store on your Android device.
  2. Search and install Look&Play.
  3. Fill in your license code to start using Look&Play.

PICO VR

You need an PicoVR  account to install the Look & Play app. 

To Install the app follow these steps:

  1. In the Pico headset go to login in the upper right of your screen and register or go to http://us-dev.picovr.com/ on your computer and register. 
  2. Go to your mailbox and verify your account
  3. Go back to the login screen in your pico and login
  4. Click on ‘Games’
  5. Swipe through the pages, you will find Look & Play at the 9th page. 
  6. Download Look & play
  7. Fill in your licence code to start using Look & Play

4. Preparing content for preloading

Before you can preload your content in the Look&Play software take the following steps for all devices.

  1. Create a folder on your computer called “VREvent”.
  2. Create another folder in “VREvent”. You can name this folder however you want.
  3. Insert the 360° videos you wish to use in this second folder. For the videos pay attention to the following details:
    • The name of the video will be visible in Look&Play, so name your video properly: “VR Owl Video.mp4”. In Look&Play .mp4 will automatically be hidden.
    • Names of the video cannot contain characters like #@% etc. You can use spaces and underscores _.
    • You can use both stereoscopic and monoscopic videos.  For stereoscopic videos add “_TB” for top-bottom stereo and “_LR” for left-right stereo. For example, “VR Owl Video_TB.mp4”.  “_TB” will not be visible in Look&Play.
    • To add spatial audio (.tbe), give the file the same name as the video for which you want to use the audio. For example, “VR Owl Video.mp4” and “VR Owl Video.tbe”.
    • Recommended resolution for the 360° videos is 3840 x 1920.
  4. You can use icons for each 360° video. These icons will be visible once you are in the waiting room of Look&Play. To insert an icon for a 360° video give it the same name as the video for which you want to add an icon. For example, “VR Owl Video.mp4” and “VR Owl Video.png”.   We recommend using a PNG file for the icon. Insert these icons in the second folder you created.
  5. To make the waiting room match your preference, insert a 360° photo in the second folder. This photo needs to be named “background.jpg”. You can use a JPG or PNG file.

5. Preloading content for Look & Play

To install the content for Look&Play follow these steps for the Oculus Go & Quest:

  1. Connect your Oculus Go to your computer.
  2. Put on the Oculus Go and allow access.
  3. Go back to your computer and go to the folder of “This PC”
  4. Click on “VR-Headset”
  5. Click on the “Internal shared storage” folder
  6. Drag your “VREvent” folder in the “Internal shared storage” folder.
  7. Your content is now uploaded to your Oculus Go.

 

To install the content for your Samsung Gear VR follow these steps:

  1. Connect your smartphone to your computer.
  2. Allow access on your smartphone.
  3. Go to folder of “This PC”.
  4. Click on the  smartphone your using.
  5. Click on the internal storage folder of your smartphone.
  6. Drag your “VREvent” folder in the internal storage folder.
  7. Your content is now uploaded to your smartphone and therefore you can view it with your Samsung Gear VR.

 

To install the content for your Android device follow these steps:

  1. Connect your smartphone to your computer.
  2. Allow access on your smartphone.
  3. Go to folder of “This PC”.
  4. Click on the  smartphone your using.
  5. Click on the internal storage folder of your smartphone.
  6. Drag your “VREvent” folder in the internal storage folder.
  7. Your content is now uploaded to your smartphone.

6. Using Look&Play

After completing these steps you can start the experience by opening the Look&Play app on your device. You will start in the waiting room where you can see the 360° videos you added.  To start a 360° video, simply look at one of the videos for a couple of seconds. After the 360° video is finished you will return to the waiting room where you can restart the process.

Hopefully this guide helped you through the process of using Look&Play. If you ran into any problems or have additional questions, please contact us via support@lookandplay.io

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FAQ

Nothing matches your criteria.

Supported platforms

Which platforms are supported?

Look&Play is compatible for the Oculus Go, Google Daydream, Samsung Gear VR, PICOVR and Android devices.

What are the minimum requirements of my Android smartphone?

A general rule of thumb is that your smartphone needs to have a gyroscope and enough computing power to play a VR video. You can check if your phone has a gyroscope on: https://www.gsmarena.com/. Furthermore, you can check if your phone can play VR video by opening a 360° on YouTube or on your smartphone.

What is the maximum amount of devices supported?

You can use the Look&Play software on an unlimited amount of devices. You do need to provide us with the number of devices you wish to use during your license.

Does Look&Play work on the Oculus Go?

Yes, it does.

Does Look&Play work on the Samsung Gear VR?

Yes, it does.

Content

Does Look&Play support 4K resolution?

Yes, Look&Play supports monoscopic and stereoscopic video up to 4K.

What type of content is supported?

Look&Play supports: - Monoscopic 360° video - Stereoscopic 360° video - Spatial audio - 360° photo for a branded waiting room Video specifications: Codec: H265 or H264 .mp4 file Resolution: 3840x1920 FPS: 30 Max bitrate: 16 mb/s Audio: Stereo aac audio or .tbe Branding specifications: Codec JPFG, PNG Resolution background: 3480x1920 Resolution icons: 512x512

How many pieces of content can I load onto my device?

Yes. You can upload an unlimited amount of 360° videos. Do note that you can add a maximum of 375 video files per each folder. The total amount is only restricted by your device capacity.

What are the recommended specifications for a 360° video?

Codec: H265 or H264 Resolution: 3840x1920 FPS: 30 Max bitrate: 16 mb/s Audio: Stereo aac audio or .tbe

What are the recommended specifications of a 360° background?

Codec JPG, PNG Resolution: 3840x1920

What are the recommended specifications for the icons?

Codex PNG Resolution: 512x512 We strongly recommend to use icons with a transparent background.

Do you support spatial audio?

Yes, we support Two Big Ear (.tbe) files.

Do you support stereoscopic 360 video?

Yes, we support stereoscopic TB and LR, as well as monoscopic files.

Is it possible to play 2D videos?

You can make an edit of the video that contains a 2D video screen which displays your video. Look&Play originally broadcasts 360° videos on VR headsets.

What kind of audio is supported?

We support standard stereo audio as well as spatial audio in the form of Two Big Ears (.tbe)

Software features

Is it possible to load multiple 360° videos into my device?

Yes. You can upload an unlimited amount of 360° videos. Do note that you can add a maximum of 375 video files per each folder. The total amount is only restricted by your device capacity.

Is it possible to add spatial audio to my 360° video?

Yes, this is possible.

How do I start a 360° video?

Once you start the Look&Play app you will be in a virtual waiting room. Here you can choose to start a 360° video by looking at the icon for a few seconds. Once the 360° finishes you will automatically return to the waiting room.

Where can I download the Look&Play app?

For the Oculus Go and Samsung Gear VR you can only download the app using the redeem code you will receive from us once you bought your license. For your Android device you can download the app in the Play Store, this is a cardboard version. For both options you also need the license code to be able to start using the Look&Play app.

Support

How does the redeem code work?

In order to download the Look&Play app on your Oculus Go and Samsung Gear VR you need a redeem code. To use the Look&Play software you need a license code. You will receive these once you have purchased Look&PLay. More info can be found in the guide. You can download it here.

Is there a guide available?

Yes, we have made a guide that explains how to install the Look&play app, how you can prepare your content and how to load it on your device. You can download it here.

Is there a support page?

Yes, there is a support page. You can click here to go to the page.

How can I contact your support team?

Please send an email to sales@lookandplay.io or you can call us on: +31 30 71 16 158

Purchasing and licenses

Can I order a license for a certain date?

Yes, you can. When purchasing a license you can fill in your requested starting date.

How can I pay for my license?

You can pay via bank transfer, PayPal, Credit card, Bancontact, Sofort, Multibanco, Przel, ewy24, EPS, iDeal & Giropay.

I want to resell Look&Play, is this possible?

We offer special discounts for resellers and partners. Please contact sales@lookandplay.io for more information.

Is it possible to get a license of the software for one week?

Yes, this is possible. Costs per week are: € 5-. per device. Total costs would depend on the amount of devices you would like to use.

What is Look&Play’s pricing model?

Look&Play works with flexible pricing. The price depends on the amount of devices and time used. You can find more information on the pricing page.

Is it possible to add more devices while already took the year license for, as example, 20 devices?

Yes, you can add devices to your license. This includes week or month licenses.

Is it possible to end the license earlier and get money back?

No, it is not possible to end a license earlier than planned.

Is it possible to lower the amount of devices during a year license?

Yes, this is possible. Send an email to sales@lookandplay.io to lower the amount of devices.

How does the purchase process work?

As soon as you place an order or send an email to sales@lookandplay.io, you will receive a welcome email. In this email we will provide you with the redeem code and license code. You need these to install the Look&Play app and to be able to use it.

How do I extend my license?

Order a new license on the website or send an email to sales@lookandplay.io. After your order, you will receive an automatic email with a new license code. You can use this code to continue using Look&Play.

Kiosk Mode

For which devices is Kiosk Mode available?

Kiosk Mode is available for Oculus GO & PICO headsets.

What does the Kiosk Mode cost?

Kiosk Mode is free for the Look&Play app. If you would like to use it for your own VR App the costs are 145 Euros for a lifetime license.

Does Kiosk Mode disable the calibration needed to recenter the Oculus GO?

No, sadly there is no way to bypass this. Every time the Oculus GO is removed it needs to recenter when it’s put on again.

Where can i download Kiosk Mode for Oculus GO & PICO

You can find the download links and instructions here: https://lookandplay.io/download/

Email

support@lookplay.com

Phone

+31 30 711 61 58