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Optional Kiosk Mode

This feature allows you to automatically
start Look&Play when powering on and stops the users from exiting the app.

1. Installing Look & Play on the Oculus GO

To install Look & Play on the Oculus GO you need to activate the redeem key provided in the email.

  • Install the Oculus app on your smartphone and connect your Oculus GO with the app.
  • In the Oculus app, go to settings and scroll down to find an option to redeem a code.
  • Fill in the redeem key found in the mail and click send.
  • Put on your Oculus GO and go to the Library.
  • Under the tab Not Installed you can now find Look & Play.
  • Install Look & Play.
  • When the installation is completed, open the application and fill in the Look & Play license key you received per mail.

2. Installing Look & Play on the PICO

To download applications from the Pico store you need a Pico VR account.

  • If not already registered, register an account at https://us-passport.picovr.com/register/telreg
  • Put on your Pico headset and log in to your account.
  • Go to the Store, select Experiences and navigate through the pages for Look & Play.
  • Download the application.
  • When the installation is completed, open the application and fill in the Look & Play license key you received per mail.

3. Installing Look & Play on the Oculus Quest

To install Look & Play on the Oculus Quest the application has to be sideloaded.

On Windows:

  • Enable developer mode on your Oculus Quest.
    • Open the Oculus app on your smartphone.
    • Connect the Oculus Quest to the Oculus app.
    • Select the Oculus Quest and tap more settings.
    • Tap the developer mode on.
    • Connect the Oculus Quest to your computer with a USB cable.
    • In the headset, toggle the “always allow from this computer” and press confirm.
  • Download and unpack this archive on your computer.
  • Click the Install look and play for Quest file to install the application.
  • Put on the headset and navigate to the Library. Look & Play is under the tab Unknown sources.
  • Open the application and fill in the Look & Play license key you received per mail.

On Mac:

  • Enable developer mode on your Oculus Quest.
    • Open the Oculus app on your smartphone.
    • Connect the Oculus Quest to the Oculus app.
    • Select the Oculus Quest and tap more settings.
    • Tap the developer mode on.
  • Connect the Oculus Quest to your computer with a USB cable.
  • Download and unpack this archive on your computer.
  • Download SideQuest on your computer (https://sidequestvr.com/#/).
  • In SideQuest drag the APK from the archive over the window to install it to the Oculus Quest.
  • Put on the headset and navigate to the Library. Look & Play is under the tab Unknown sources.
  • Open the application and fill in the Look & Play license key you received per mail.

4. Installing Look & Play on Android

Look & Play for Android devices can be found in the Google Play store. Open the Play Store app, search for Look & Play and install the application.

Once installed, open Look & Play and fill in the license key you received in the mail.

5. Preparing and loading your content

To display content in Look & Play you have to create a folder on the headset of choice:

  • Plug in the headset of choice to the computer
  • Navigate to the Internal Shared Storage of the headset (just like transfering files to and from an USB or phone)
  • Create a folder named VREvent on the headset in the same place as the Movies, Music, Pictures etc. folders
  • Place any content you wish to display in Look & Play inside the VREvent folder

Look & Play supports all mp4 video types. Every content placed inside the VREvent folder will be displayed in Look & Play with the name of the file. A video named ExampleVideo.mp4 will be shown in the app as ExampleVideo.

To display a stereoscopic video rename the video with a suffix.

  • _TB for top bottom stereo videos (e.g. ExampleVideo_TB.mp4)
  • _LR for left right stereo videos (e.g. ExampleVideo_LR.mp4)

To display an equiangular video (Youtube VR format) rename the video with the following suffixes:

  • _EAC for monoscopic equiangular
  • _EAC_TB for stereoscopic equiangular in top bottom stereo
  • _EAC_LR for stereoscopic equiangular in left right stereo

Look & Play also supports 360 photo viewing in mono- and stereoscopic views in PNG and JPG formats.

To display a stereoscopic 360 photo rename the image file with the same suffixes as for videos.

  • _TB for top bottom stereo images
  • _LR for left right stereo images

It is possible to create subfolders within Look & Play. Any folder in the VREvent folder will be visible inside the application and can be opened to find more content. Per folder you can place up to 20 items; videos, images and subfolders, total.

6. How to use Look & Play

Start a video or image by looking at the content.

Look at a folder icon to open the folder.

Press the back button on the controller to return a folder or return to the menu from a video or image.

To open the settings panel:

  • Oculus Quest: Press and hold the side button for one second
  • Oculus Go: Press and hold the touchpad for one second
  • Pico: Press and hold the touchpad for one second or the confirm button on the side of the headset itself
  • Android: double tap the screen

7. Video Playback options

Open the settings panel to reveal the playback options for videos.

  • Enable looping to restart a video once it has finished playing. It will play indefinitely until the back button is pressed.
  • Enable headset mounting to restart the video from the start when the headset is taken off.
  • Enable autoplay on single video to immediately start a video when Look & Play starts. This option is only available when there is one video and nothing else in the VREvent folder.

8. How to add branding

In Look & Play you can add a custom 360 photo as background in the folder menus. Each folder can have a different unique background.

  • Place an image (PNG or JPG) named background (all lowercase) inside the folder you want the background.

You can also add a logo that’s displayed above all the video’s in the menus per folder.

  • Place an image (PNG or JPG) named logo (all lowercase) inside the folder you want to display a logo.

Every video and folder icon in Look & Play can have a custom image attached to it.

Place an image with the same name as the video or folder to replace that default icon with your icon (e.g. ExampleVideo.mp4 and ExampleVideo.png).

9. Recommended specifications

Recommended resolution for videos and images is 3840 x 1920 or any 16:9 aspect. For video we advise the following:
Codec: H265 or H264
Resolution: 3840×1920
FPS: 30
Max bitrate: 16 mb/s
Audio: Stereo aac audio or .tbe

10. How to Enable Kiosk Mode for Look & Play

The Kiosk Mode for Look & Play prevents users from going outside the Look & Play application and go browsing through the headset and will start the application when the headset boots up.

Equipment required:

  • Your VR device(s)
  • A USB cable for the headset(s) in question
  • A Windows 10 PC

Step 1. Download the Kiosk Mode

Make sure you have Look & Play installed on your device(s) and the zips downloaded.

Step 2. Install the Kiosk Mode

Connect your device to the computer with a proper USB cable and make sure you have developer mode enabled for your device(s).

Unzip the archive downloaded in the previous step and, with the device connected and in developer mode, copy the appforcerconfig.xml to the root of your device (the same folder as where the VREvent folder is located).

Next, double click the install appforcer.bat file. When the opened window prompt shows success you can close the window and the Kiosk Mode is installed!

 

Step 3. Using the Kiosk Mode

With the Kiosk Mode installed you can restart the device. Once a device starts you have approximately 20 seconds before the Kiosk Mode starts the application. 

To pause and start the Kiosk Mode you have to press the volume buttons alternating up and down three times (six total). Note that the volume cannot be zero or max for this to work.

11. Frequent support questions

How to open the settings menu?

To open the settings panel:

  • Oculus Quest: Press and hold the side button for one second
  • Oculus Go: Press and hold the touchpad for one second
  • Pico: Press and hold the touchpad for one second or the confirm button on the side of the headset itself
  • Android: double tap the screen

Where do I have to place the content?

To display content in Look & Play you have to create a folder on the headset of choice. Create a folder in the root of your device with the name VREvent. To get to the root, plug the device in your computer and open the Internal Shared Storage folder (same process as placing items on an USB).

I want to fill in a new license activation code, how do I do that?

Open the settings panel in Look & Play and press the red Reactivate License button. This will bring you back to the license activation screen and removes the currently activated license. Note that the device remains registered to the activated license so the reactivated code can not be used for a different device.

I have loaded in my videos and other content but only a part of it shows, what’s happening?

Look & Play allows you to place up to 20 pieces of content total in each folder. This is to avoid a cluttered screen around the user. Make a subfolder inside your VREvent content folder to place more content.

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FAQ

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Supported Platforms

Which platforms are supported?

Look&Play is compatible with the Oculus Go, Oculus Quest, Google Daydream, PICOVR and Android devices.

What are the minimum requirements of my Android smartphone?

A general rule of thumb is that your smartphone needs to have a gyroscope and enough computing power to play a VR video. You can check if your phone has a gyroscope on: https://www.gsmarena.com/. Furthermore, you can check if your phone can play VR video by opening a 360° on YouTube or on your smartphone.

Does Look&Play work on the Oculus Go?

Yes, it does.

Content

Does Look&Play support 4K resolution?

Yes, Look&Play supports monoscopic and stereoscopic video up to 4K.

What type of content is supported?

Look&Play supports: – Monoscopic 360° video – Stereoscopic 360° video – Spatial audio – 360° photo for a branded waiting room Video specifications: Codec: H265 or H264 .mp4 file Resolution: 3840×1920 FPS: 30 Max bitrate: 16 mb/s Audio: Stereo aac audio or .tbe Branding specifications: Codec JPFG, PNG Resolution background: 3480×1920 Resolution icons: 512×512

How many pieces of content can I load onto my device?

You can upload an unlimited amount of 360° videos. Do note that you can add a maximum of 20 video files per each folder. The total amount is only restricted by your device capacity.

What are the recommended specifications for a 360° video?

Codec: H265 or H264 Resolution: 3840×1920 FPS: 30 Max bitrate: 16 mb/s Audio: Stereo aac audio or .tbe

What are the recommended specifications of a 360° background?

Codec JPG, PNG Resolution: 3840×1920

What are the recommended specifications for the icons?

Codex PNG Resolution: 512×512 We strongly recommend to use square Icons.


Do you support spatial audio?

Yes, we support Two Big Ear (.tbe) files.

Do you support stereoscopic 360 video?

Yes, we support stereoscopic TB and LR, as well as monoscopic files.

Is it possible to play 2D videos?

You can make an edit of the video that contains a 2D video screen which displays your video. Look&Play originally broadcasts 360° videos on VR headsets.

What kind of audio is supported?

We support standard stereo audio as well as spatial audio in the form of Two Big Ears (.tbe)

Kiosk mode for VR headsets

Kiosk mode for VR headsets

Have you ever wanted to show a customer or a friend a cool 360 video or an app to sell your product? Only to discover this person switched apps while your weren’t paying attention? With the Kiosk mode for VR headsets you will take control of the Virtual Reality experience, while delivering your customers and friends with the experience you want them to experience. What is Kiosk mode, why use it and how can you activate this option for your Virtual Reality headset? All these questions will be answered in this article!

What is VR Kiosk mode?

If you want to show a presentation on a computer device like a computer, tablet or a Virtual Reality headset, the system will not be protected from user interaction. On a TV screen in a waiting room this is not an issue, but when a device is used with build-in interactive features this could pose a problem. With the Kiosk mode option some or all interactive features are disabled for the end user. This allows you to show an application without the possibility to switch apps or return to the home screen.

Why use a VR Kiosk mode for VR headsets?

On one hand the interactive possibilities of VR headsets are the main attraction, on the other hand it can pose a problem if you hand the VR glasses over to a potential customer. With a Virtual Reality headset in particular you lose control over the presentation at the moment the user puts on the headset. One wrong button press and the client will see the home screen or a completely different app. This will take the user out of the experience, and it can cost you precious time while a que of potential customers keeps growing longer.

How to activate advanced features on your Virtual Reality headset

Most VR glasses are created for end users or professionals, and not for promotional activities. They operate using a central interface or app launcher with easy access to all features of the headset. Restricting buttons and features is usually not a standard option. But there are several solutions to force the system in a locked off mode for presentation purposes. Here are the three most often used methods:

  1. A developer mode is activated allowing the user to configure custom settings including a Kiosk VR mode for VR headsets.
  2. The original startup sequence of the device is replaced with an alternative program.
  3. After booting the device a third-party app is installed onto the device allowing the owner to set custom options.

Note that most manufacturers of Virtual Reality devices do not actively support a VR Kiosk mode for VR headsets. At the moment of writing both Pico and Lenovo officially allow this option, Oculus and HTC do not. And even the brands that support this use of their products often make it a cumbersome task to change the original software. It can’t be compared to the straightforward accessibility options that you will find in PC’s and tablet computers.

The keyword is Android

Most if not all standalone consumer VR headsets use the Android operating system as the backbone of their devices. They usually add an additional layer, like the Oculus Home interface as used on the Gear VR and the Oculus Go. Android does support restrictions on interaction, by tapping directly into this operating system it is possible to run the headset in Kiosk mode. Developers can enter ‘developer mode’ and access all available features of the system, for instance locking the device to one app, or limiting the use of the hardware buttons on the headset and the controller.

How to bypass the Kiosk mode?

You can now lock the system, but how can you exit this feature? That depends on the method used and the specific device. It could be a hard reboot or a special sequence of keypresses. This also depends on the developer that has bypassed the standard interface. It’s not the intention to render the VR glasses unusable for regular use, it’s just a temporary state that can be reversed. There are standard applications that allow anyone to install a hack, no technical expertise required. But that could backfire and void the warranty on the device. Not all manufacturers support this tampering, they can update the firmware to block these unauthorized hacks, and potentially ‘brick’ the headset in the process. It’s therefore recommended to contact a knowledgeable software developer to assist you.

Is it worth it?

If you use VR headsets in a professional environment, and in particular for presentations or a point-of-sale setup then yes, it will be definitely worth it. The setup process will vary from very easy to quite complicated, but once the Kiosk mode is activated you will quickly reap the benefits. In most cases the device can be reversed to the factory settings, so the risk of voiding the warranty is limited. Do contact a specialized company to make sure you don’t break any rules or damage your equipment. The additional features after ‘hacking’ may vary depending on the method used and the expertise of the user.

Software features

Is it possible to load multiple 360° videos into my device?

Yes. You can upload an unlimited amount of 360° videos. Do note that you can add a maximum of 20 video files per each folder. The total amount is only restricted by your device capacity.

Is it possible to add spatial audio to my 360° video?

Yes, this is possible.

How do I start a 360° video?

Once you start the Look&Play app you will be in a virtual waiting room. Here you can choose to start a 360° video by looking at the icon for a few seconds. Once the 360° finishes you will automatically return to the waiting room.

Where can I download the Look&Play app?

For the Oculus Go you can only download the app using the redeem code you will receive from us once you bought your license. For your Android device and for the Pico you can download the app in the Play Store, this is a cardboard version. You need the license code to be able to start using the Look&Play app.

Support

How does the redeem code work?

In order to download the Look&Play app on your Oculus Go you need a redeem code. To use the Look&Play software you need a license code. You will receive these once you have purchased Look&PLay. More info can be found in the guide. You can download it here.

Is there a guide available?

Yes, we have made a guide that explains how to install the Look&play app, how you can prepare your content and how to load it on your device. You can download it here.

Is there a support page?

Yes, there is a support page. You can click here to go to the page.

How can I contact your support team?

Please send an email to sales@lookandplay.io or you can call us on: +31 30 71 16 158

Purchasing and licenses

Can I order a license for a certain date?

Yes, you can. When purchasing a license you can fill in your requested starting date.

How can I pay for my license?

You can pay via bank transfer, PayPal, Credit card, Bancontact, Sofort, Multibanco, Przel, ewy24, EPS, iDeal & Giropay.

I want to resell Look&Play, is this possible?

We offer special discounts for resellers and partners. Please contact sales@lookandplay.io for more information.

Is it possible to get a license of the software for one week?

Yes, this is possible. Costs per week are: € 5-. per device. Total costs would depend on the amount of devices you would like to use.

What is Look&Play’s pricing model?

Look&Play works with flexible pricing. The price depends on the amount of devices and time used. You can find more information on the pricing page.

Is it possible to end the license earlier and get money back?

No, it is not possible to end a license earlier than planned.

Is it possible to lower the amount of devices during a year license?

Yes, this is possible. Send an email to sales@lookandplay.io to lower the amount of devices.

How does the purchase process work?

As soon as you place an order or send an email to sales@lookandplay.io, you will receive a welcome email. In this email we will provide you with the redeem code and license code. You need these to install the Look&Play app and to be able to use it.

How do I extend my license?

Order a new license on the website or send an email to sales@lookandplay.io. After your order, you will receive an automatic email with a new license code. You can use this code to continue using Look&Play.

Kiosk Mode

For which devices is Kiosk Mode available?

Kiosk Mode is available for Oculus GO, Oculus Quest & PICO headsets.

What does the Kiosk Mode cost?

Kiosk Mode is free for the Look&Play app. If you would like to use it for your own VR App the costs are 145 Euros for a lifetime license.

Does Kiosk Mode disable the calibration needed to recenter the Oculus GO?

No, sadly there is no way to bypass this. Every time the Oculus GO is removed it needs to recenter when it’s put on again.

Where can i download Kiosk Mode for Oculus GO & PICO

You can find the download links and instructions here: https://lookandplay.io/download/

Kiosk mode for VR headsets

Kiosk mode for VR headsets

Have you ever wanted to show a customer or a friend a cool 360 video or an app to sell your product? Only to discover this person switched apps while your weren’t paying attention? With the Kiosk mode for VR headsets you will take control of the Virtual Reality experience, while delivering your customers and friends with the experience you want them to experience. What is Kiosk mode, why use it and how can you activate this option for your Virtual Reality headset? All these questions will be answered in this article!

What is VR Kiosk mode?

If you want to show a presentation on a computer device like a computer, tablet or a Virtual Reality headset, the system will not be protected from user interaction. On a TV screen in a waiting room this is not an issue, but when a device is used with build-in interactive features this could pose a problem. With the Kiosk mode option some or all interactive features are disabled for the end user. This allows you to show an application without the possibility to switch apps or return to the home screen.

Why use a VR Kiosk mode for VR headsets?

On one hand the interactive possibilities of VR headsets are the main attraction, on the other hand it can pose a problem if you hand the VR glasses over to a potential customer. With a Virtual Reality headset in particular you lose control over the presentation at the moment the user puts on the headset. One wrong button press and the client will see the home screen or a completely different app. This will take the user out of the experience, and it can cost you precious time while a que of potential customers keeps growing longer.

How to activate advanced features on your Virtual Reality headset

Most VR glasses are created for end users or professionals, and not for promotional activities. They operate using a central interface or app launcher with easy access to all features of the headset. Restricting buttons and features is usually not a standard option. But there are several solutions to force the system in a locked off mode for presentation purposes. Here are the three most often used methods:

  1. A developer mode is activated allowing the user to configure custom settings including a Kiosk VR mode for VR headsets.
  2. The original startup sequence of the device is replaced with an alternative program.
  3. After booting the device a third-party app is installed onto the device allowing the owner to set custom options.

Note that most manufacturers of Virtual Reality devices do not actively support a VR Kiosk mode for VR headsets. At the moment of writing both Pico and Lenovo officially allow this option, Oculus and HTC do not. And even the brands that support this use of their products often make it a cumbersome task to change the original software. It can’t be compared to the straightforward accessibility options that you will find in PC’s and tablet computers.

The keyword is Android

Most if not all standalone consumer VR headsets use the Android operating system as the backbone of their devices. They usually add an additional layer, like the Oculus Home interface as used on the Gear VR and the Oculus Go. Android does support restrictions on interaction, by tapping directly into this operating system it is possible to run the headset in Kiosk mode. Developers can enter ‘developer mode’ and access all available features of the system, for instance locking the device to one app, or limiting the use of the hardware buttons on the headset and the controller.

How to bypass the Kiosk mode?

You can now lock the system, but how can you exit this feature? That depends on the method used and the specific device. It could be a hard reboot or a special sequence of keypresses. This also depends on the developer that has bypassed the standard interface. It’s not the intention to render the VR glasses unusable for regular use, it’s just a temporary state that can be reversed. There are standard applications that allow anyone to install a hack, no technical expertise required. But that could backfire and void the warranty on the device. Not all manufacturers support this tampering, they can update the firmware to block these unauthorized hacks, and potentially ‘brick’ the headset in the process. It’s therefore recommended to contact a knowledgeable software developer to assist you.

Is it worth it?

If you use VR headsets in a professional environment, and in particular for presentations or a point-of-sale setup then yes, it will be definitely worth it. The setup process will vary from very easy to quite complicated, but once the Kiosk mode is activated you will quickly reap the benefits. In most cases the device can be reversed to the factory settings, so the risk of voiding the warranty is limited. Do contact a specialized company to make sure you don’t break any rules or damage your equipment. The additional features after ‘hacking’ may vary depending on the method used and the expertise of the user.

How to activate Kiosk Mode on the Oculus Go

The Oculus Go is widely regarded as the first consumer headset that is suitable for general use. VR headsets for PC like the Oculus Rift and HTC Vive require some technical expertise and are more expensive, and simple smartphone cradles like the Gear VR and the Google Cardboard require separate hardware to function.

The user friendly approach of the Go makes it a great solution for presentations, events and commercial use. Unfortunately the standard interface does not allow a professional user to limit the functionality to a particular app or video. Is it possible to use this VR headset in Kiosk Mode?

Why use Kiosk Mode?

Every business user that has ever handed an electronic device over to a customer knows how important a Kiosk Mode is for commercial use. If you show a video on a tablet you don’t want the user to switch apps, if you show an interactive PowerPoint presentation on a laptop you don’t want the user to format the hard drive by mistake. It’s pretty straightforward to turn off interactive features on these devices, making them ideal for commercial presentations and Point of Sale exhibitions.

Oculus Go for presentations

VR headsets are interactive by definition. Even a passive 360 video requires the viewer to physically wear the device. This poses a problem for business use, in particular during a crowded event without a direct view on the screen.

A simple Kiosk Mode for Oculus GO that allows the exhibitor to limit the interactions makes the process much easier and more reliable. For instance; booting the device on a single app or playing a looping video. The Oculus Go is a portable and wireless device that would be perfect for commercial applications … in theory at least.

Activating the Kiosk mode

The Oculus Home screen is basically a skin layered on top of an Android operating system. This OS is pretty easy to alter for custom use, that’s why so many manufacturers use Google Android to run on their mobile devices. It is already possible to ‘sideload’ apps on the Go, but those apps still run within the standard interface.

By using a special piece of software, the standard boot sequence can be circumvented and replaced with an alternate application. This allows the Go to run in Kiosk Mode. You could compare it to a sandbox that allows the user to ‘play’ freely, using safe borders that you can define. Perhaps you want to show a 360 video, or you might want to disable the buttons on the device.

Email

support@lookplay.com

Phone

+31 30 711 61 58